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IDProjectCategoryView StatusDate SubmittedLast Update
0157T825recordingpublic14 Dec 09 19:4607 Jul 10 19:38
Reporternightcustard 
Assigned ToFutaura 
PriorityurgentSeveritymajorReproducibilityalways
StatusresolvedResolutionfixed 
PlatformDigihome DTR160 T825OSOS Version
Product Version2.7 
Target VersionFixed in Version13.0 
Summary0157: Live & recording stutter when recording after digital switchover
DescriptionPicture & sound stutter or jump 250mS to 500mS each time, roughly every few seconds (not regular) when unit records. It is evident on live TV and on the recording. When not recording, the picture & sound are fine.
Steps To ReproduceWatch TV through PVR and select record of any programme (either by timer or instant record). TV picture immediately starts stuttering (typically every three or four seconds).
Additional InformationOnly started happening after the digital switchover (Winter Hill region). Tried reducing signal strength but made no difference. Tried manual tune and first time installation. Also checked HDD on PC using Western Digital HDD health check utility (quick check & surface scan both OK). Signal strength and quality are typically around 75% and 'very good' respectively for channels 55, 58, 59, 61 & 62. Problem makes PVR unwatchable.
TagsNo tags attached.
Attached Files

- Relationships
related to 0167resolvedFutaura Vestel (SD) Jumping/stuttering problems after Winter Hill DSO 

-  Notes
User avatar (0109)
tblzebra (reporter)
31 Dec 09 19:47

This says it so much better than I ever could - 10/10 & 100% accurate.
User avatar (0261)
Futaura (administrator)
07 Jul 10 19:38

The V13.0 software fix will be broadcast from 10am on Friday and this problem should then be fixed.

- Issue History
Date Modified Username Field Change
14 Dec 09 19:46 nightcustard New Issue
31 Dec 09 13:42 Futaura Relationship added related to 0167
31 Dec 09 19:47 tblzebra Note Added: 0109
07 Jul 10 19:38 Futaura Note Added: 0261
07 Jul 10 19:38 Futaura Status new => resolved
07 Jul 10 19:38 Futaura Fixed in Version => 13.0
07 Jul 10 19:38 Futaura Resolution open => fixed
07 Jul 10 19:38 Futaura Assigned To => Futaura


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