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IDProjectCategoryView StatusDate SubmittedLast Update
0375T835timerspublic06 Sep 13 19:4208 Sep 13 16:59
Assigned To 
PlatformOSOS Version
Product Version3.5 
Target VersionFixed in Version 
Summary0375: Series Recording failures
DescriptionI have a Luxor pvr320-690 (0031-541-cf-jv)purchased from ebuyer in 2011.
The unit is running firmware v3.5 (12-8-10) and the menu display has a blue background.
The PVR has performed satisfactorily until recently when I have noticed that despite recording the first two of a series of programmes the third programme of the series fails, recording a few seconds and then stopping. This has occurred on freeview channel 10 (ITV3) and the programme series is Downton Abbey.
This seems to be a problem that has occurred recently and I wonder if any one has a suggestion as to how to overcome it?
Thanks in hope!
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User avatar (0603)
Futaura (administrator)
06 Sep 13 23:17

If it only happens on ITV3, it would suggest the broadcaster made a mistake. It is not unusual for them to sometimes change the unique series identifier mid-series, when in fact it should never change. This will cause any Freeview+ box to fail to record. The solution in this case is to delete your series timer from the timer list and set it up again via the EPG.

If it happens on other channels too, then the best thing to do is to perform a first time installation as the internal timers system may have gotten corrupted. This will erase all timers and settings, but it will leave your recording library untouched.
User avatar (0604)
Balrog (reporter)
07 Sep 13 22:53

Many thanks for your prompt reply. I will try a first time installation and see if this cures the problem but I don't understand why it would start to record and then stop after a few seconds e.g. 21 secs?
I will monitor and advise whether your remedy suggestion works.
Thanks again..
User avatar (0605)
Futaura (administrator)
08 Sep 13 16:46

Sorry, I missed that important detail. Clearly the EPG data was fine otherwise it never would have started recording. It could be that the broadcaster's accurate recording signalling is not being set correctly, which can happen from time to time. However, I would still suggest a first time installation and keeping low power mode enabled. Also, it is always a good idea to delete all unwanted channels from the channel list as it will generally improve reliability and responsiveness.
User avatar (0606)
Balrog (reporter)
08 Sep 13 16:59

I'll have done as you suggest, will monitor over the next few days and post an update as things develop!

Thanks for your assistance.

- Issue History
Date Modified Username Field Change
06 Sep 13 19:42 Balrog New Issue
06 Sep 13 23:17 Futaura Note Added: 0603
07 Sep 13 22:53 Balrog Note Added: 0604
08 Sep 13 16:46 Futaura Note Added: 0605
08 Sep 13 16:59 Balrog Note Added: 0606

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