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|Anonymous | Login | Signup for a new account||25-Mar-19 18:40 GMT|
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|View Issue Details|
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0398||T7655 emerald||playback||public||26 Apr 15 16:29||31 Jan 16 00:14|
|Status||closed||Resolution||no change required|
|Platform||Hitachi 5T01||OS||OS Version|
|Target Version||Fixed in Version|
|Summary||0398: Stuttering on recording playback|
|Description||when playing back TV recorded via timer, playback is stuttering and jittery. There is no pattern to it although it does happen in clumps.|
No other issues with playback or general operation.
|Steps To Reproduce||Record TV|
|Tags||No tags attached.|
26 Apr 15 17:15
|If you rewind and replay the stuttering parts of a recording, does it stutter in the exact same place? Or does it play ok on the second attempt, so it appears to be randomly happening in different parts of a recording?|
27 Apr 15 08:24
I have a feeling this was caused by overheating; I turned the unit off as I noticed it was very very hot, left it an hour, then plugged it back in and started viewing from the same spot as the last "jump" and the video played back fine.
I've moved it to a cooler place (it was on top of a Sky+ box which was chucking out loads of heat) and will re-watch an extended programme and let you know the outcome - sorry if I've wasted any time.
27 Apr 15 20:57
Yes, these units are highly compact and you should always ensure adequate air flow around the unit and not cover the air vents on top at all. Certainly, placing on top of a hot device isn't going to help.
At least you've proven the aerial signal is adequate and that the errors were not in the recorded file (which would be worse). Feel free to report back if the problem persists.
Do also check that you haven't got a long list of expired/inactive timers - delete any that you don't need.
28 Apr 15 07:40
|I ran it for 3 hour last night, no skips/pops or anything, so the new cooler position did the trick.|
|26 Apr 15 16:29||Colinh||New Issue|
|26 Apr 15 17:15||Futaura||Note Added: 0658|
|26 Apr 15 17:15||Futaura||Assigned To||=> Futaura|
|26 Apr 15 17:15||Futaura||Status||new => acknowledged|
|27 Apr 15 08:24||Colinh||Note Added: 0659|
|27 Apr 15 20:57||Futaura||Note Added: 0661|
|28 Apr 15 07:40||Colinh||Note Added: 0662|
|02 May 15 08:54||Futaura||Status||acknowledged => resolved|
|02 May 15 08:54||Futaura||Resolution||open => no change required|
|31 Jan 16 00:14||Futaura||Status||resolved => closed|
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