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IDProjectCategoryView StatusDate SubmittedLast Update
0400T835recordingpublic06 Jul 15 00:1312 Jul 15 20:42
Assigned ToFutaura 
PrioritynormalSeveritymajorReproducibilityhave not tried
PlatformOSOS Version
Product Version 
Target VersionFixed in Version 
Summary0400: recordings skipping on playback
DescriptionRecordings skip a second or two when being played back. The machine has often done this occasionally, but never enough to be a problem. In the last few days it has been doing this constantly on new recordings. The recordings always skip in the same places, so I assume it is a problem with the recording and not the playback. Older recordings seem OK.
Steps To ReproduceRecord TV
Additional Informationthe model is Hitachi HDR165, but it's not on the dropdown list.
TagsNo tags attached.
Attached Files

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-  Notes
User avatar (0664)
Futaura (administrator)
10 Jul 15 13:19

Sounds like a poor signal on the aerial and/or interference, so check all connections and the signal quality meter on the manual channel scan screen. If you have moved things about behind your TV recently, it could interference from a nearby HDMI cable, for example.

It could also be weather related as atmospheric conditions can affect aerial signals. And make sure all air vents are clear and not obstructed (e.g. by placing another box on top of it), as the box could be overheating.
User avatar (0665)
spoozer (reporter)
11 Jul 15 15:35

Thanks for your reply.

I managed to solve the problem, for now at least, in a surprisingly low tech way.

 I tried doing the re-installation process and an automatic channel scan, but it made no difference. I then unplugged the machine and left it for a minute or two, plugged it back in and let it reboot. Then I did the new installation and auto channel scan and it's worked fine since then.

I've no idea why this would work though.
User avatar (0666)
Futaura (administrator)
11 Jul 15 15:37

Do you have low power mode on or off? If it is off, then that might explain it.
User avatar (0667)
spoozer (reporter)
12 Jul 15 08:52

Low power mode was on, but it wasn't always going on standby. It does that sometimes but doing a re-installation cures it. Could this be related to the recording problem?
User avatar (0668)
Futaura (administrator)
12 Jul 15 20:42

Possibly. If it is showing the clock on the front panel and not entering standby, then it is probably timer related - either a corrupt timer list or a scheduled programme was not aired and it got stuck waiting forever for it to start. A first time installation will clear out the timer list, including any hidden entries.

- Issue History
Date Modified Username Field Change
06 Jul 15 00:13 spoozer New Issue
10 Jul 15 13:19 Futaura Note Added: 0664
10 Jul 15 13:19 Futaura Assigned To => Futaura
10 Jul 15 13:19 Futaura Status new => acknowledged
11 Jul 15 15:35 spoozer Note Added: 0665
11 Jul 15 15:37 Futaura Note Added: 0666
12 Jul 15 08:52 spoozer Note Added: 0667
12 Jul 15 20:42 Futaura Note Added: 0668

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